@font-face { font-family: 'Fraunces'; src: url('fonts/fraunces.woff2') format('woff2'); font-style: normal; font-weight: 100 900; font-display: swap; }
@font-face { font-family: 'Fraunces'; src: url('fonts/fraunces-italic.woff2') format('woff2'); font-style: italic; font-weight: 100 900; font-display: swap; }
@font-face { font-family: 'DM Sans'; src: url('fonts/dm-sans.woff2') format('woff2'); font-style: normal; font-weight: 100 1000; font-display: swap; }

:root {
  --ink: #422332;
  --muted: #735561;
  --pink: #ed197a;
  --berry: #c81060;
  --mauve: var(--berry);
  --cream: #fff9f2;
  --blush: #ffe8f1;
  --rose: #fbd7e6;
  --line: #edc3d3;
  --white: #fffdf9;
  --serif: 'Fraunces', Georgia, serif;
  --sans: 'DM Sans', 'Segoe UI', Arial, sans-serif;
  --max: 1200px;
  --gutter: 20px;
  --section-y: 64px;
  --header-height: 80px;
}
*, *::before, *::after { box-sizing: border-box; }
html { scroll-behavior: smooth; scroll-padding-top: calc(var(--header-height) + 24px); }
body { margin: 0; background: var(--cream); color: var(--ink); font: 400 16px/1.65 var(--sans); -webkit-font-smoothing: antialiased; }
body.lightbox-open { overflow: hidden; }
button, input, textarea { font: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
button { cursor: pointer; }
a { color: inherit; text-decoration: none; }
img { display: block; width: 100%; height: auto; }
figure, blockquote { margin: 0; }
h1, h2, h3, p { margin: 0; }
h1, h2, h3 { font-family: var(--serif); font-variation-settings: 'SOFT' 100, 'WONK' 1; font-weight: 650; font-optical-sizing: auto; word-spacing: .04em; }
h1, h2 { text-wrap: balance; }
h2 { font-size: 34px; line-height: 1.12; letter-spacing: -.035em; }
h1 em, h2 em { color: var(--berry); font-weight: inherit; }
p { color: var(--muted); }
::selection { color: var(--ink); background: var(--rose); }
:focus-visible { outline: 3px solid var(--berry); outline-offset: 5px; }
[hidden] { display: none !important; }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0,0,0,0); white-space: nowrap; border: 0; }
.skip-link { position: fixed; top: 10px; left: 16px; z-index: 100; padding: 12px 20px; border-radius: 8px; background: var(--berry); color: white; transform: translateY(-180%); }
.skip-link:focus { transform: translateY(0); }
.page-width { width: min(var(--max), calc(100% - 2 * var(--gutter))); margin-inline: auto; }
.section-pad { padding-block: var(--section-y); }
.icon { width: 18px; height: 18px; flex: 0 0 18px; fill: none; stroke: currentColor; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }
.eyebrow { font: 700 11px/1.6 var(--sans); text-transform: uppercase; letter-spacing: .14em; color: var(--berry); margin-bottom: 14px; }
.button { min-height: 52px; display: inline-flex; align-items: center; justify-content: center; gap: 18px; border: 1px solid transparent; padding: 13px 24px; border-radius: 999px; font-size: 14px; line-height: 1.4; font-weight: 650; transition: background-color 180ms ease, color 180ms ease, transform 180ms ease; }
.button-dark { background: var(--berry); color: white; }
.button-light { background: var(--cream); color: var(--berry); }
.button:active { transform: translateY(1px); }
.button-dark:active { background: #a50b4d; }
.text-link { min-height: 44px; display: inline-flex; align-items: center; gap: 12px; font-size: 14px; line-height: 1.5; font-weight: 650; color: var(--berry); text-decoration: underline; text-decoration-thickness: 1px; text-underline-offset: 6px; transition: color 180ms; }
.stars { display: inline-flex; align-items: center; gap: 3px; color: var(--berry); flex-shrink: 0; }
.stars svg { width: 13px; height: 13px; fill: currentColor; }

/* The header: quiet framing lets the signature mark and booking action shine. */
.site-header {
  position: sticky;
  top: 0;
  z-index: 40;
  background: rgba(255, 249, 242, .98);
  border-bottom: 1px solid rgba(200, 16, 96, .13);
  transition: box-shadow 200ms ease, background-color 200ms ease;
}
.site-header.is-scrolled { background: var(--cream); box-shadow: 0 8px 26px rgba(66, 35, 50, .085); }
.nav-shell { min-height: var(--header-height); display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.logo { display: inline-flex; align-items: center; flex-shrink: 0; border-radius: 10px; }
.brand-logo { display: block; width: 148px; height: auto; }
.desktop-nav { display: none; align-items: center; gap: 20px; }
.desktop-nav a {
  position: relative;
  display: inline-flex;
  align-items: center;
  min-height: 44px;
  white-space: nowrap;
  color: var(--ink);
  font-size: 13px;
  letter-spacing: -.01em;
  font-weight: 650;
  transition: color 180ms ease;
}
.desktop-nav a::after { content: ''; position: absolute; bottom: 7px; left: 0; right: 0; height: 2px; border-radius: 2px; background: var(--berry); transform: scaleX(0); transform-origin: center; transition: transform 180ms ease; }
.nav-actions { display: flex; align-items: center; gap: 8px; margin-left: auto; }
.nav-book {
  min-height: 42px;
  padding: 10px 15px;
  gap: 9px;
  white-space: nowrap;
  font-size: 13px;
  font-weight: 750;
  letter-spacing: -.015em;
  box-shadow: 0 4px 12px rgba(173, 10, 78, .10);
}
.nav-book .icon { width: 16px; height: 16px; flex-basis: 16px; stroke-width: 1.8; }
.nav-book-long { display: none; }
.menu-toggle {
  display: block;
  position: relative;
  width: 42px;
  height: 42px;
  flex-shrink: 0;
  padding: 0;
  background: #fbe8ef;
  color: var(--berry);
  border: 0;
  border-radius: 50%;
  transition: background-color 180ms ease, color 180ms ease;
}
.menu-toggle span {
  position: absolute;
  width: 18px;
  height: 2px;
  left: 12px;
  top: 16.5px;
  border-radius: 4px;
  background: currentColor;
  transition: width 180ms ease, transform 180ms ease, top 180ms ease;
}
.menu-toggle span:last-child { width: 13px; top: 23.5px; }
.menu-toggle[aria-expanded=true] { background: var(--berry); color: white; }
.menu-toggle[aria-expanded=true] span { width: 18px; top: 20px; transform: rotate(45deg); }
.menu-toggle[aria-expanded=true] span:last-child { transform: rotate(-45deg); }
.mobile-nav {
  position: absolute;
  top: 100%;
  left: 0;
  right: 0;
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
  background: var(--cream);
  box-shadow: 0 18px 28px rgba(66, 35, 50, .12);
  max-height: calc(100dvh - var(--header-height));
  overflow-y: auto;
  overscroll-behavior: contain;
}
.mobile-nav-inner { padding-block: 12px 24px; display: grid; grid-template-columns: 1fr; }
.mobile-nav a {
  display: flex;
  justify-content: space-between;
  align-items: center;
  min-height: 55px;
  padding-inline: 3px;
  border-bottom: 1px solid rgba(200, 16, 96, .14);
  font: 600 21px/1.35 var(--serif);
  letter-spacing: -.025em;
  color: var(--ink);
}
.mobile-nav a:active, .mobile-nav a:focus-visible { color: var(--berry); }
.mobile-nav .mobile-social { border: 0; font: 700 13px/1.5 var(--sans); letter-spacing: .01em; color: var(--berry); margin-top: 9px; }
/* A confident pink-and-cream opening, with one clearly framed photograph. */
.hero { padding-block: 32px 48px; background: var(--blush); border-bottom: 1px solid var(--line); }
.hero-grid { display: grid; grid-template-columns: minmax(0,1fr); gap: 30px; align-items: center; }
.hero-grid > *, .about-grid > *, .faq-grid > *, .location-grid > * { min-width: 0; }
.hero .eyebrow { display: inline-flex; align-items: center; gap: 8px; padding: 6px 10px; border: 1px solid #e2a9c1; border-radius: 999px; font-size: 10px; letter-spacing: .1em; margin-bottom: 22px; }
.hero .eyebrow::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: var(--pink); flex-shrink: 0; }
.hero h1 { font-size: clamp(43px, calc(19px + 6.1vw), 59px); line-height: 1.02; letter-spacing: -.04em; margin-bottom: 20px; }
.hero h1 em { font-weight: 650; }
.headline-period { color: var(--pink); }
.hero-description { font-size: 16px; line-height: 1.65; max-width: 39ch; }
.hero-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 18px; margin-top: 24px; }
.hero-actions .button { width: 100%; }
.hero-work-link { display: none; }
.booking-note { margin-top: 10px; font-size: 12px; line-height: 1.55; }
.hero-proof { display: inline-flex; align-items: center; gap: 14px; padding-top: 18px; margin-top: 22px; border-top: 1px solid #e2a9c1; min-height: 44px; }
.hero-proof > span:not(.stars) { display: flex; flex-direction: column; gap: 1px; }
.hero-proof strong { font-size: 13px; font-weight: 700; }
.hero-proof > span > span { font-size: 12px; color: var(--muted); }
.hero-proof > .icon { width: 15px; height: 15px; flex-basis: 15px; color: var(--berry); }
.hero-art { position: relative; }
.hero-art-label { display: flex; justify-content: space-between; align-items: center; margin-bottom: 10px; padding-inline: 4px; font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .12em; color: var(--berry); }
.hero-art-label > span:first-child { display: inline-flex; align-items: center; gap: 7px; }
.hero-art-label > span:first-child::before { content: ''; display: block; width: 12px; height: 12px; background: url('brand/spark.svg') center/contain no-repeat; }
.hero-image { position: relative; width: 100%; height: clamp(320px,86vw,380px); overflow: hidden; background: var(--cream); border: 6px solid var(--cream); border-radius: 90px 90px 24px 24px; }
.hero-image picture, .hero-image img { height: 100%; width: 100%; object-fit: cover; object-position: center 42%; }
.hero-art figcaption { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-top: 10px; padding-inline: 4px; font-size: 12px; color: var(--muted); }
.hero-art figcaption > span:last-child { display: none; font-size: 10px; letter-spacing: .08em; text-transform: uppercase; color: var(--berry); }
.image-fallback { isolation: isolate; }
.fallback-label { display: none; position: absolute; inset: 0; place-items: center; padding: 24px; text-align: center; font-size: 15px; color: var(--muted); background: var(--blush); }
.image-unavailable picture { visibility: hidden; }
.image-unavailable > .fallback-label { display: grid; }
.image-unavailable .image-expand { display: none; }

.section-head { display: flex; flex-direction: column; align-items: flex-start; gap: 20px; margin-bottom: 30px; }
.section-head-side { max-width: 34ch; }
.section-head-side p, .section-subhead { font-size: 15px; line-height: 1.65; }
.section-head-side .text-link { margin-top: 8px; }
.section-subhead { max-width: 32ch; }
/* On phones the photographs are large enough to appreciate fine nail-art details. */
.work-section { background: var(--cream); }
.work-swipe-note { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin: -8px 0 16px; color: var(--berry); font: 700 10px/1.5 var(--sans); text-transform: uppercase; letter-spacing: .11em; }
.work-swipe-note span { font-size: 19px; line-height: 1; font-weight: 400; }

.work-grid { display: flex; gap: 14px; overflow-x: auto; overflow-y: hidden; scroll-snap-type: x mandatory; scroll-padding-inline: 1px; overscroll-behavior-inline: contain; padding-bottom: 12px; scrollbar-width: thin; scrollbar-color: #dc9fba transparent; }
.work-grid::-webkit-scrollbar { height: 5px; }
.work-grid::-webkit-scrollbar-thumb { background: #dc9fba; border-radius: 999px; }
.work-grid::-webkit-scrollbar-track { background: transparent; }
.work-grid > * { scroll-snap-align: start; }
.work-item { flex: 0 0 78%; min-width: 0; }
.work-tile { width: 100%; aspect-ratio: 4 / 5; display: block; position: relative; overflow: hidden; border: 0; padding: 0; border-radius: 20px; background: var(--blush); }
.work-tile picture, .work-tile img { width: 100%; height: 100%; object-fit: cover; object-position: center; }
.work-tile img { transition: transform 260ms ease; }
.work-tile:focus-visible { outline-offset: 5px; }
.image-expand { position: absolute; right: 10px; bottom: 10px; width: 32px; height: 32px; display: grid; place-items: center; background: var(--cream); color: var(--berry); border-radius: 50%; }
.work-item figcaption { padding: 14px 2px 0; }
.work-item h3 { font-size: 21px; letter-spacing: -.03em; line-height: 1.15; color: var(--berry); }
.work-item figcaption p { margin-top: 5px; font-size: 12px; line-height: 1.5; }

.services-section { background: var(--blush); border-block: 1px solid var(--line); }
.service-filters { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 26px; }
.filter { min-height: 44px; display: flex; align-items: center; justify-content: center; padding: 10px 14px; border: 1px solid #bd658d; border-radius: 999px; color: var(--ink); background: transparent; font-size: 13px; line-height: 1.4; font-weight: 650; transition: background-color 180ms, color 180ms; }
.filter.is-active { color: white; background: var(--berry); border-color: var(--berry); }
.service-grid { display: grid; grid-template-columns: minmax(0,1fr); gap: 14px; }
.service-card { min-width: 0; display: flex; flex-direction: column; background: var(--white); border: 1px solid var(--line); border-radius: 20px; padding: 22px 22px 16px; transition: border-color 180ms; }
.service-card .service-kicker { font: 700 10px/1.5 var(--sans); letter-spacing: .1em; text-transform: uppercase; color: var(--berry); margin-bottom: 8px; }
.service-card-header { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; padding-bottom: 12px; margin-bottom: 12px; border-bottom: 1px dashed var(--line); }
.service-card h3 { font-size: 24px; font-weight: 600; line-height: 1.15; letter-spacing: -.02em; }
.service-price { display: flex; align-items: baseline; gap: 4px; white-space: nowrap; flex-shrink: 0; color: var(--berry); font: 650 24px/1.2 var(--serif); }
.service-price span { font: 500 11px/1.5 var(--sans); color: var(--muted); }
.service-card > p { font-size: 15px; line-height: 1.6; }
.service-card .service-detail { margin-top: 8px; font-size: 12px; line-height: 1.55; }
.service-link { align-self: flex-start; margin-top: auto; padding-top: 14px; min-height: 50px; display: inline-flex; align-items: center; gap: 12px; color: var(--berry); font-size: 14px; line-height: 1.5; font-weight: 650; text-decoration: underline; text-underline-offset: 5px; }
.service-footnote { display: flex; flex-direction: column; align-items: flex-start; gap: 10px; margin-top: 22px; }
.service-footnote p { max-width: 66ch; font-size: 12px; line-height: 1.65; }
.service-footnote .text-link { flex-shrink: 0; }
.booking-guidance { display: grid; gap: 20px; margin-top: 32px; padding: 24px 20px; border-radius: 24px; background: var(--cream); border: 1px solid var(--line); }
.booking-guidance > div { display: flex; align-items: flex-start; gap: 14px; min-width: 0; }
.step-no { width: 32px; height: 32px; display: grid; place-items: center; color: var(--berry); border: 1px solid var(--line); border-radius: 50%; font-size: 11px; font-weight: 700; flex-shrink: 0; }
.booking-guidance p { font-size: 13px; line-height: 1.6; }
.booking-guidance strong { display: block; margin-bottom: 4px; color: var(--ink); font-size: 14px; font-weight: 700; }
.booking-guidance span:not(.step-no) { display: block; }
.booking-guidance a { text-decoration: underline; text-underline-offset: 3px; color: var(--berry); }

.reviews-section { background: var(--cream); }
.reviews-total { display: inline-flex; flex-direction: column; gap: 8px; min-height: 44px; }
.rating-line { display: flex; align-items: center; gap: 16px; }
.rating-line > strong { font: 650 40px/1 var(--serif); color: var(--berry); }
.reviews-total > span:last-child { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--muted); }
.reviews-grid { display: grid; grid-template-columns: minmax(0,1fr); gap: 16px; }
.review-card { position: relative; display: flex; flex-direction: column; min-width: 0; background: var(--blush); border-radius: 24px; padding: 28px 24px; }
.review-card > p { font: 550 25px/1.3 var(--serif); font-variation-settings: 'SOFT' 100; letter-spacing: -.015em; word-spacing: .04em; color: var(--ink); margin-bottom: 28px; }
.review-featured { background: var(--berry); }
.review-featured > p { color: var(--cream); font-size: 31px; }
.review-card footer { margin-top: auto; display: flex; flex-direction: column; gap: 3px; font-size: 12px; color: var(--muted); }
.review-card footer strong { color: var(--ink); font-size: 13px; font-weight: 700; }
.review-featured footer, .review-featured footer strong { color: var(--cream); }

.about-section { background: var(--blush); border-block: 1px solid var(--line); }
.about-grid { display: grid; grid-template-columns: minmax(0,1fr); gap: 32px; align-items: center; }
.about-frame { position: relative; aspect-ratio: 4 / 3; overflow: hidden; border: 6px solid var(--cream); border-radius: 28px; background: var(--cream); }
.about-frame picture, .about-frame img { width: 100%; height: 100%; object-fit: cover; object-position: center; }
.about-images figcaption { font-size: 12px; margin-top: 10px; padding-inline: 4px; color: var(--muted); }
.about-copy h2 { margin-bottom: 24px; }
.about-copy .lead { font-size: 18px; color: var(--ink); line-height: 1.6; margin-bottom: 16px; }
.about-copy > p:not(.eyebrow):not(.lead) { font-size: 16px; max-width: 50ch; }
.about-copy .text-link { margin-top: 18px; }

.faq-section { background: var(--cream); }
.faq-grid { display: grid; grid-template-columns: minmax(0,1fr); gap: 28px; }
.faq-aside h2 { margin-bottom: 20px; }
.faq-aside > p:not(.eyebrow) { font-size: 16px; max-width: 29ch; }
.faq-aside .text-link { margin-top: 16px; }
.faq-list { display: grid; gap: 10px; align-content: start; }
.faq-list details { background: var(--white); border: 1px solid var(--line); border-radius: 16px; overflow: hidden; }
.faq-list details[open] { border-color: #d797b3; }
.faq-list summary { display: flex; justify-content: space-between; align-items: center; gap: 18px; cursor: pointer; list-style: none; min-height: 68px; padding: 18px 20px; font-size: 14px; line-height: 1.5; font-weight: 650; }
.faq-list summary::-webkit-details-marker { display: none; }
.faq-list details > p { margin: 0 20px 22px; font-size: 14px; line-height: 1.7; }
.faq-list p a { text-decoration: underline; text-underline-offset: 3px; color: var(--berry); }
.faq-plus { position: relative; width: 24px; height: 24px; flex-shrink: 0; border-radius: 50%; background: var(--blush); }
.faq-plus::before, .faq-plus::after { position: absolute; content: ''; height: 1.5px; background: var(--berry); left: 6px; right: 6px; top: 11px; }
.faq-plus::after { transform: rotate(90deg); transition: transform 180ms; }
.faq-list details[open] .faq-plus::after { transform: rotate(0); }

.location-section { background: var(--cream); padding-top: 0; }
.location-grid { display: grid; grid-template-columns: minmax(0,1fr); gap: 30px; align-items: center; padding-top: var(--section-y); border-top: 1px solid var(--line); }
.location-copy h2 { margin-bottom: 24px; }
.location-copy > p:not(.eyebrow) { font-size: 16px; line-height: 1.7; }
.location-buttons { display: flex; flex-wrap: wrap; gap: 16px 24px; align-items: center; margin-top: 24px; }
.visit-card { background: var(--blush); border: 1px solid var(--line); border-radius: 28px; padding: 28px 24px; }
.visit-card h3 { font: 700 11px/1.5 var(--sans); letter-spacing: .13em; text-transform: uppercase; margin-bottom: 14px; color: var(--berry); }
.visit-card address { font-style: normal; font-size: 16px; line-height: 1.7; }
.visit-address > a { display: inline-flex; align-items: center; min-height: 44px; font-size: 14px; font-weight: 600; color: var(--berry); text-decoration: underline; text-underline-offset: 4px; margin-top: 8px; }
.visit-hours { margin-top: 24px; padding-top: 24px; border-top: 1px solid #e2a9c1; }
.visit-hours dl { margin: 0; font-size: 14px; }
.visit-hours dl > div { display: flex; justify-content: space-between; gap: 16px; padding-block: 5px; }
.visit-hours dd { margin: 0; text-align: right; }
.visit-hours p { margin-top: 12px; font-size: 12px; }

.final-cta { position: relative; isolation: isolate; overflow: hidden; background: var(--berry); color: var(--cream); text-align: center; padding-block: 64px; }
.final-cta::before, .final-cta::after { content: ''; position: absolute; z-index: -1; width: 220px; height: 220px; background: url('brand/flower.svg') center/contain no-repeat; opacity: .12; pointer-events: none; }
.final-cta::before { left: -120px; top: 20px; transform: rotate(-14deg); }
.final-cta::after { right: -120px; bottom: 10px; transform: rotate(20deg); }
.final-cta .eyebrow { color: var(--cream); }
.final-cta h2 { font-size: 36px; line-height: 1.1; letter-spacing: -.04em; }
.final-cta h2 em { color: var(--cream); }
.final-cta-inner > p:not(.eyebrow) { color: var(--cream); font-size: 15px; margin-top: 20px; }
.final-cta .button { margin-top: 24px; }
.final-cta-inner > .booking-note { margin-top: 12px !important; font-size: 12px !important; }
.final-cta :focus-visible { outline-color: var(--cream); }

.site-footer { background: var(--blush); padding-block: 48px 24px; }
.footer-top { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 32px 20px; padding-bottom: 32px; }
.footer-brand { grid-column: 1/-1; text-align: center; }
.footer-brand .brand-logo { width: 208px; }
.footer-brand p { font-size: 15px; margin-top: 16px; }
.footer-instagram { margin-top: 8px; }
.footer-links { display: flex; flex-direction: column; align-items: center; text-align: center; }
.footer-links h3 { font: 700 11px/1.5 var(--sans); text-transform: uppercase; letter-spacing: .13em; margin: 0 0 12px; color: var(--berry); }
.footer-links a { display: inline-flex; align-items: center; gap: 8px; min-height: 44px; font-size: 14px; line-height: 1.5; color: var(--ink); }
.footer-links .icon { width: 14px; height: 14px; flex-basis: 14px; }
.footer-links p { font-size: 14px; line-height: 1.7; }
.footer-address { grid-column: 1/-1; padding-top: 8px; }
.footer-bottom { border-top: 1px solid #e2a9c1; display: flex; flex-direction: column; align-items: center; gap: 4px; padding-top: 16px; color: var(--muted); font-size: 12px; text-align: center; }
.footer-bottom a { display: inline-flex; align-items: center; min-height: 44px; color: var(--berry); }

.lightbox { width: min(760px,calc(100% - 32px)); max-width: none; max-height: calc(100dvh - 32px); padding: 0; border: 0; background: var(--cream); color: var(--ink); border-radius: 24px; overflow: auto; }
.lightbox::backdrop { background: rgb(66 35 50 / .86); }
.lightbox-content { position: relative; padding: 12px; }
.lightbox-close { position: absolute; z-index: 2; top: 20px; right: 20px; width: 44px; height: 44px; border: 1px solid var(--line); border-radius: 50%; background: var(--cream); color: var(--berry); display: grid; place-items: center; }
.lightbox-close .icon { width: 22px; height: 22px; }
.lightbox-media { display: flex; align-items: center; justify-content: center; min-height: 160px; }
.lightbox-image { width: auto; height: auto; max-width: 100%; max-height: calc(100dvh - 170px); object-fit: contain; border-radius: 14px; }
.lightbox-bottom { display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 8px 16px; padding: 12px 4px 0; }
.lightbox-caption { font-size: 14px; color: var(--ink); }
.lightbox-controls { display: flex; align-items: center; gap: 8px; }
.lightbox-controls button { width: 44px; height: 44px; background: transparent; border: 1px solid #d797b3; color: var(--berry); border-radius: 50%; font-size: 20px; }
.lightbox-count { font-size: 12px; color: var(--muted); min-width: 35px; text-align: center; }
.lightbox-error { padding: 60px 20px 30px; text-align: center; }
.lightbox-error a { display: flex; align-items: center; justify-content: center; gap: 10px; color: var(--berry); text-decoration: underline; margin-top: 16px; min-height: 44px; }

/* A compact, scannable treatment list on narrow screens; details remain readable. */
@media (max-width: 767px) {
  .service-grid { gap: 11px; }
  .service-card { padding: 18px 19px 13px; border-radius: 19px; }
  .service-card .service-kicker { margin-bottom: 5px; }
  .service-card-header { padding-bottom: 0; margin-bottom: 8px; border-bottom: 0; }
  .service-card h3 { font-size: 23px; line-height: 1.16; }
  .service-price { font-size: 23px; }
  .service-price span { font-size: 10px; }
  .service-card > p { font-size: 14px; line-height: 1.5; }
  .service-card .service-detail { margin-top: 5px; font-size: 12px; }
  .service-link { padding-top: 8px; min-height: 40px; }
  .service-footnote { margin-top: 16px; }
  .booking-guidance { margin-top: 24px; }
}

@media (min-width: 480px) {
  .hero-art figcaption > span:last-child { display: inline; }
  .hero-actions .button { width: auto; }
  .hero-image { height: 440px; border-radius: 120px 120px 28px 28px; }
  .footer-bottom { flex-direction: row; justify-content: space-between; text-align: left; }
}
@media (min-width: 560px) {
  :root { --header-height: 84px; }
  .brand-logo { width: 164px; }
  .nav-book-long { display: inline; }
  .nav-book-short { display: none; }
}
@media (min-width: 768px) {
  :root { --gutter: 32px; --section-y: 80px; --header-height: 90px; }
  h2 { font-size: 43px; }
  .brand-logo { width: 172px; }
  .nav-book { min-height: 46px; padding-inline: 18px; gap: 12px; }
  .mobile-nav-inner { grid-template-columns: repeat(2,minmax(0,1fr)); column-gap: 32px; }
  .hero { padding-block: 48px 56px; }
  .hero-grid { grid-template-columns: minmax(0,1.03fr) minmax(0,.97fr); gap: 30px; }
  .hero h1 { font-size: clamp(59px,calc(25px + 4.427vw),70px); }
  .hero .eyebrow { font-size: 9px; padding-inline: 9px; }
  .hero-image { height: auto; aspect-ratio: 4 / 5; border-width: 7px; border-radius: 100px 100px 28px 28px; }
  .hero-art figcaption > span:last-child { display: none; }
  .hero-proof { gap: 10px; }
  .section-head { flex-direction: row; justify-content: space-between; align-items: flex-end; gap: 32px; margin-bottom: 36px; }
  .section-head-side, .section-subhead { max-width: 30ch; }
  .work-swipe-note { display: none; }
  .work-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); max-width: 1040px; margin-inline: auto; gap: 32px; overflow: visible; scroll-snap-type: none; padding-bottom: 0; }
  .work-item { flex: initial; }
  .work-tile { border-radius: 32px; }
  .work-item h3 { font-size: 28px; }
  .work-item figcaption p { font-size: 14px; }
  .work-item figcaption { padding-top: 18px; }
  .image-expand { width: 40px; height: 40px; right: 18px; bottom: 18px; }
  .service-grid { grid-template-columns: repeat(2,minmax(0,1fr)); gap: 20px; }
  .service-card { padding: 26px 24px 20px; border-radius: 24px; }
  .service-card .service-kicker { margin-bottom: 12px; }
  .service-card-header { gap: 16px; padding-bottom: 16px; margin-bottom: 16px; }
  .service-card h3 { font-size: 28px; }
  .service-price { display: block; font-size: 26px; }
  .service-price span { display: block; margin-bottom: 2px; }
  .service-card > p { font-size: 16px; }
  .filter { font-size: 14px; padding-inline: 18px; }
  .booking-guidance { grid-template-columns: repeat(3,minmax(0,1fr)); gap: 20px; padding: 28px; }
  .reviews-grid { grid-template-columns: repeat(2,minmax(0,1fr)); gap: 20px; }
  .review-featured { grid-column: 1/-1; }
  .review-card { padding: 32px 28px; }
  .review-featured > p { font-size: 39px; max-width: 24ch; }
  .about-images { max-width: 720px; width: 100%; }
  .about-frame { border-width: 8px; border-radius: 36px; }
  .about-copy { max-width: 660px; }
  .faq-list summary, .faq-list details > p { font-size: 15px; }
  .faq-list summary { padding: 20px 24px; }
  .faq-list details > p { margin-inline: 24px; }
  .visit-card { display: grid; grid-template-columns: minmax(0,1fr) minmax(0,1fr); gap: 24px; padding: 36px; border-radius: 32px; }
  .visit-hours { margin: 0; padding: 0 0 0 24px; border-top: 0; border-left: 1px solid #e2a9c1; }
  .final-cta { padding-block: 80px; }
  .final-cta h2 { font-size: 50px; }
  .final-cta::before, .final-cta::after { width: 280px; height: 280px; }
  .final-cta::before { left: -150px; }
  .final-cta::after { right: -150px; }
  .footer-top { grid-template-columns: repeat(3,minmax(0,1fr)); gap: 36px; }
  .footer-address { grid-column: auto; padding-top: 0; }
}
@media (min-width: 1024px) {
  :root { --gutter: 48px; --section-y: 96px; }
  h2 { font-size: clamp(48px,4vw,58px); }
  :root { --header-height: 94px; }
  .nav-shell { display: grid; grid-template-columns: minmax(0, 1fr) auto minmax(0, 1fr); gap: 22px; }
  .nav-actions { justify-self: end; margin-left: 0; }
  .desktop-nav { display: flex; gap: 18px; justify-self: center; }
  .menu-toggle, .mobile-nav { display: none; }
  .hero { padding-block: 48px 64px; }
  .hero-grid { gap: 48px; grid-template-columns: minmax(0,1.06fr) minmax(0,.94fr); }
  .hero h1 { font-size: clamp(70px,calc(6.25vw + 6px),96px); }
  .hero .eyebrow { font-size: 10px; padding-inline: 12px; }
  .hero-description { font-size: 17px; }
  .hero-art { max-width: 530px; width: 100%; justify-self: end; }
  .hero-image { max-height: 550px; border-radius: 140px 140px 32px 32px; border-width: 8px; }
  .hero-proof { margin-top: 26px; gap: 14px; }
  .service-footnote { flex-direction: row; align-items: center; justify-content: space-between; gap: 32px; }
  .about-grid { grid-template-columns: minmax(0,1fr) minmax(0,1fr); gap: 56px; }
  .about-copy .lead { font-size: 19px; }
  .faq-grid { grid-template-columns: minmax(0,.8fr) minmax(0,1.2fr); gap: 56px; }
  .location-grid { grid-template-columns: minmax(0,1fr) minmax(0,1fr); gap: 56px; }
  .visit-card { display: block; }
  .visit-hours { margin-top: 24px; padding: 24px 0 0; border-top: 1px solid #e2a9c1; border-left: 0; }
  .footer-top { grid-template-columns: 1.35fr 1fr 1fr 1.3fr; gap: 32px; }
  .footer-brand { grid-column: auto; text-align: left; }
  .footer-links { align-items: flex-start; text-align: left; }
  .site-footer { padding-top: 64px; }
  .final-cta h2 { font-size: 68px; }
  .final-cta::before { left: 4%; top: 45px; }
  .final-cta::after { right: 4%; bottom: 35px; }
}
@media (min-width: 1100px) {
  .service-grid { grid-template-columns: repeat(3,minmax(0,1fr)); gap: 22px; }
  .service-card h3 { font-size: 28px; }
  .reviews-grid { grid-template-columns: 1.25fr 1fr 1fr; gap: 24px; }
  .review-featured { grid-column: auto; }
  .review-featured > p { font-size: 34px; }
  .hero-work-link { display: inline-flex; }
}
@media (min-width: 1280px) {
  .desktop-nav { gap: 26px; }
  .brand-logo { width: 180px; }
  .hero-grid { gap: 64px; }
  .hero-art figcaption > span:last-child { display: inline; }
}
@media (hover:hover) {
  .button-dark:hover { background: #a50b4d; transform: translateY(-2px); }
  .button-light:hover { background: var(--blush); transform: translateY(-2px); }
  .text-link:hover, .service-link:hover, .desktop-nav a:hover, .footer-links a:hover { color: #970a45; }
  .desktop-nav a:hover::after { transform: scaleX(1); }
  .menu-toggle:not([aria-expanded=true]):hover { background: #f7d8e5; }
  .filter:not(.is-active):hover { background: var(--cream); border-color: var(--berry); }
  .service-card:hover { border-color: #d797b3; }
  .work-tile:hover img { transform: scale(1.025); }
  .lightbox-controls button:hover { background: var(--blush); }
}
@media (max-width: 359px) {
  :root { --gutter: 16px; }
  .site-header .brand-logo { width: 124px; }
  .nav-shell { gap: 7px; }
  .nav-actions { gap: 6px; }
  .nav-book { min-height: 40px; padding-inline: 14px; }
  .nav-book .icon { display: none; }
  .menu-toggle { width: 40px; height: 40px; }
  .menu-toggle span { left: 11px; }
  .hero h1 { font-size: 43px; }
  .hero .eyebrow { font-size: 9px; padding-inline: 8px; }
  h2 { font-size: 31px; }
  .service-card { padding-inline: 18px; }
  .service-card h3 { font-size: 24px; }
  .hero-proof { gap: 10px; }
  .work-item h3 { font-size: 19px; }
  .visit-card { padding-inline: 20px; }
  .visit-hours dl > div { flex-direction: column; gap: 0; padding-block: 6px; }
  .visit-hours dd { text-align: left; }
}
@media (prefers-reduced-motion:reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { transition: none !important; animation: none !important; }
}


/* Floating AI concierge */
.chatbot {
  position: fixed;
  right: clamp(12px, 2vw, 24px);
  bottom: calc(env(safe-area-inset-bottom, 0px) + 14px);
  z-index: 45;
  display: grid;
  gap: 12px;
  justify-items: end;
  max-width: calc(100vw - 24px);
}
.chatbot, .chatbot * { box-sizing: border-box; }
.chatbot-toggle {
  position: relative;
  display: grid;
  place-items: center;
  width: 76px;
  height: 76px;
  padding: 8px;
  border: 1px solid rgba(170, 64, 111, .18);
  border-radius: 999px;
  background: rgba(255, 250, 246, .96);
  box-shadow: 0 18px 42px rgba(92, 45, 67, .18);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
}
.chatbot-toggle:hover { transform: translateY(-1px); box-shadow: 0 22px 46px rgba(92, 45, 67, .22); }
.chatbot-toggle:focus-visible { outline-offset: 4px; }
.chatbot-toggle img {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: radial-gradient(circle at 30% 28%, #fff 0, #fff5fb 12%, #ffd3e6 40%, #ff7bb6 100%);
  box-shadow: 0 8px 20px rgba(230, 74, 143, .22);
}
.chatbot-toggle-ring {
  position: absolute;
  inset: 7px;
  border-radius: 50%;
  border: 1px solid rgba(230, 70, 143, .2);
  pointer-events: none;
}
.chatbot-toggle-label { display: none !important; }
.chatbot-panel {
  width: min(400px, calc(100vw - 24px));
  max-width: calc(100vw - 24px);
  max-height: calc(100dvh - 24px);
}
.chatbot-card {
  border: 1px solid rgba(170, 64, 111, .16);
  border-radius: 30px;
  background: linear-gradient(180deg, rgba(255, 249, 245, .985), rgba(255, 255, 255, .985));
  box-shadow: 0 30px 70px rgba(87, 42, 61, .24);
  overflow: hidden;
  display: flex;
  flex-direction: column;
  height: min(780px, calc(100dvh - 24px));
  max-height: calc(100dvh - 24px);
  min-height: 0;
}
.chatbot-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  padding: 20px 20px 14px;
  background: linear-gradient(180deg, #fff1f7 0%, #fff8f4 100%);
  border-bottom: 1px solid rgba(215, 151, 179, .3);
  flex: 0 0 auto;
}
.chatbot-branding {
  display: flex;
  gap: 12px;
  align-items: center;
  min-width: 0;
}
.chatbot-header-icon {
  width: 56px;
  height: 56px;
  flex: 0 0 56px;
  border-radius: 50%;
  background: radial-gradient(circle at 30% 28%, #fff 0, #fff4fa 14%, #ffd7e8 38%, #ff75b3 100%);
}
.chatbot-eyebrow {
  margin: 0 0 4px;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--berry);
}
.chatbot-header h2 {
  margin: 0;
  font: 650 26px/1.05 var(--serif);
  color: var(--ink);
}
.chatbot-status {
  margin: 6px 0 0;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 12px;
  color: var(--muted);
}
.chatbot-status .chatbot-live-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #22b573;
  box-shadow: 0 0 0 6px rgba(34, 181, 115, .12);
}
.chatbot-close {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  border: 1px solid rgba(215, 151, 179, .45);
  background: rgba(255,255,255,.68);
  color: var(--berry);
  display: grid;
  place-items: center;
  flex-shrink: 0;
}
.chatbot-close .icon { width: 18px; height: 18px; }
/* Intro, suggestions, and messages belong to one continuous scroll surface. */
.chatbot-content {
  flex: 1 1 auto;
  min-height: 0;
  min-width: 0;
  overflow-y: auto;
  overflow-x: hidden;
  overscroll-behavior-y: contain;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: thin;
  scrollbar-color: #d7a4bb transparent;
}
.chatbot-content::-webkit-scrollbar { width: 5px; }
.chatbot-content::-webkit-scrollbar-thumb { background: #d7a4bb; border-radius: 99px; }
.chatbot-content::-webkit-scrollbar-track { background: transparent; }
.chatbot-intro {
  padding: 12px 20px 0;
}
.chatbot-intro p {
  margin: 0;
  font-size: 13px;
  line-height: 1.55;
  color: var(--muted);
}
.chatbot-quick-actions {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  padding: 14px 20px 12px;
}
.chatbot-quick-actions::-webkit-scrollbar { display: none; }
.chatbot-quick-actions button {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  width: 100%;
  min-height: 56px;
  padding: 12px 16px;
  border-radius: 20px;
  border: 1px solid rgba(215, 151, 179, .55);
  background: rgba(255, 255, 255, .96);
  font-size: 12px;
  font-weight: 700;
  color: var(--berry);
  text-align: left;
  white-space: normal;
  box-shadow: 0 8px 20px rgba(92, 45, 67, .04);
}
.chatbot-messages {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 12px;
  padding: 8px 20px 22px;
  min-height: 0;
  width: 100%;
}
.chatbot-message {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  min-width: 0;
}
.chatbot-message.is-user { justify-content: flex-end; align-items: flex-end; }
.chatbot-avatar {
  width: 34px;
  height: 34px;
  margin-top: 4px;
  border-radius: 50%;
  background: radial-gradient(circle at 30% 28%, #fff 0, #fff4fa 18%, #ffd3e6 40%, #ff73b2 100%);
  display: grid;
  place-items: center;
  box-shadow: 0 6px 14px rgba(230, 74, 143, .14);
  flex: 0 0 34px;
  overflow: hidden;
}
.chatbot-avatar img { width: 28px; height: 28px; }
.chatbot-bubble {
  max-width: min(88%, 300px);
  padding: 12px 14px;
  border-radius: 20px;
  font-size: 13px;
  line-height: 1.55;
  box-shadow: 0 10px 24px rgba(92, 45, 67, .08);
  overflow-wrap: anywhere;
}
.chatbot-message.is-assistant .chatbot-bubble {
  background: #fff;
  color: var(--ink);
  border: 1px solid rgba(215, 151, 179, .24);
  border-top-left-radius: 8px;
  border-bottom-left-radius: 20px;
}
.chatbot-message.is-user .chatbot-bubble {
  background: linear-gradient(180deg, #ef5ba1 0%, #de438c 100%);
  color: #fff;
  border-bottom-right-radius: 8px;
}
.chatbot-bubble p { margin: 0; }
.chatbot-bubble p + p { margin-top: 8px; }
.chatbot-bubble a {
  color: inherit;
  text-decoration: underline;
  text-underline-offset: 3px;
}
.chatbot-bubble ul {
  margin: 10px 0 0;
  padding-left: 18px;
}
.chatbot-bubble li + li { margin-top: 6px; }
.chatbot-bubble strong { color: inherit; }
.chatbot-typing {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.chatbot-typing span {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: linear-gradient(180deg, #ec5ba1 0%, #ca2f78 100%);
  box-shadow: 0 2px 8px rgba(202, 47, 120, .25);
  animation: chatbot-bounce 1.2s infinite cubic-bezier(.4,0,.2,1);
}
.chatbot-typing span:nth-child(2) { animation-delay: .16s; }
.chatbot-typing span:nth-child(3) { animation-delay: .32s; }
@keyframes chatbot-bounce {
  0%, 80%, 100% { transform: translateY(0) scale(.72); opacity: .38; }
  40% { transform: translateY(-4px) scale(1); opacity: 1; }
}
.chatbot-thinking { display: grid; gap: 8px; }
.chatbot-thinking-head {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-weight: 700;
  color: #7f3358;
}
.chatbot-thinking-label {
  display: inline-flex;
  align-items: center;
  gap: 3px;
}
.chatbot-thinking-ellipsis {
  display: inline-flex;
  width: 14px;
  justify-content: flex-start;
  overflow: hidden;
}
.chatbot-thinking-ellipsis::after {
  content: '...';
  animation: chatbot-ellipsis 1.1s infinite steps(4, end);
}
@keyframes chatbot-ellipsis {
  0% { width: 0; }
  100% { width: 14px; }
}
.chatbot-thinking-detail {
  margin: 0;
  font-size: 12px;
  line-height: 1.5;
  color: #8f6e7d;
}
.chatbot-form {
  flex: 0 0 auto;
  display: grid;
  grid-template-columns: minmax(0, 1fr) 88px;
  gap: 10px;
  align-items: stretch;
  padding: 0 20px 14px;
  width: 100%;
}
.chatbot-input {
  width: 100%;
  min-width: 0;
  min-height: 48px;
  border: 1px solid rgba(215, 151, 179, .34);
  border-radius: 16px;
  padding: 0 16px;
  font: inherit;
  color: var(--ink);
  background: #fff;
  box-shadow: none;
  appearance: none;
  -webkit-appearance: none;
  outline: none;
}
.chatbot-input::placeholder { color: #8b7681; }
.chatbot-input:focus,
.chatbot-input:focus-visible {
  outline: none;
  border-color: rgba(215, 151, 179, .55);
  box-shadow: 0 0 0 2px rgba(245, 210, 225, .8);
}
.chatbot-send {
  width: 100%;
  min-width: 0;
  min-height: 48px;
  padding: 0 14px;
  border-radius: 16px;
  background: var(--berry);
  color: var(--cream);
  font-size: 13px;
  font-weight: 700;
  box-shadow: 0 12px 24px rgba(87, 42, 61, .14);
}
.chatbot-note {
  flex: 0 0 auto;
  margin: 0;
  padding: 0 20px 18px;
  font-size: 11px;
  line-height: 1.45;
  color: var(--muted);
}
.chatbot-open {
  gap: 0;
}
.chatbot-open .chatbot-toggle {
  display: none;
}
@media (max-width: 767px) {
  .chatbot {
    right: 12px;
    left: auto;
    max-width: calc(100vw - 24px);
  }
  .chatbot-panel {
    width: min(400px, calc(100vw - 24px));
  }
}
@media (max-width: 560px) {
  .chatbot-panel {
    width: min(100vw - 24px, 400px);
  }
  .chatbot-toggle {
    width: 72px;
    height: 72px;
  }
  .chatbot-toggle img {
    width: 52px;
    height: 52px;
  }
  .chatbot-form {
    grid-template-columns: minmax(0, 1fr) 82px;
    gap: 8px;
    padding: 0 14px 14px;
  }
  .chatbot-input {
    min-height: 46px;
    padding: 0 14px;
  }
  .chatbot-send {
    min-height: 46px;
    padding: 0 10px;
  }
  .chatbot-note,
  .chatbot-messages,
  .chatbot-quick-actions,
  .chatbot-intro,
  .chatbot-header { padding-left: 14px; padding-right: 14px; }
  .chatbot-bubble { max-width: min(90%, 252px); }
  .chatbot-header h2 { font-size: 23px; }
}

/* Keyboard navigation remains visible without an oversized outline. */
.chatbot-content:focus-visible {
  outline: 2px solid rgba(200, 16, 96, .33);
  outline-offset: -3px;
}
@media (max-height: 540px) {
  .chatbot-header { padding-top: 12px; padding-bottom: 10px; }
  .chatbot-header-icon { width: 44px; height: 44px; flex-basis: 44px; }
  .chatbot-header h2 { font-size: 20px; }
  .chatbot-note { padding-bottom: 10px; }
}

/* Real AI chatbot status, loading and response links */
.chatbot-send:disabled,
.chatbot-quick-actions button:disabled {
  opacity: .55;
  cursor: not-allowed;
}
.chatbot-input:disabled { opacity: .75; }
.chatbot-inline-cta { margin-top: 10px !important; }
.chatbot-inline-cta a { display: inline-flex; font-weight: 750; }
.chatbot-bubble { overflow-wrap: anywhere; }

/* ── AI concierge · richer conversations, verified information ───── */
.chatbot-intro { padding-top: 19px; }
.chatbot-intro .chatbot-intro-label {
  color: #b42363;
  font-size: 10px;
  line-height: 1.4;
  letter-spacing: .13em;
  font-weight: 800;
  margin-bottom: 7px;
}
.chatbot-intro p:not(.chatbot-intro-label) { font-size: 13px; line-height: 1.55; color: #674956; }
.chatbot-quick-actions {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  padding-top: 15px;
  padding-bottom: 12px;
  overflow: visible;
}
.chatbot-quick-actions button {
  min-width: 0;
  min-height: 43px;
  display: flex;
  gap: 7px;
  justify-content: space-between;
  align-items: center;
  text-align: left;
  white-space: normal;
  line-height: 1.3;
  padding: 10px 11px;
  border-radius: 14px;
  border: 1px solid #f1d3df;
  background: linear-gradient(130deg, #fff 55%, #fff8fb);
  color: #8b2854;
  font-weight: 700;
  font-size: 11.5px;
  box-shadow: 0 4px 12px rgba(117, 48, 80, .03);
  transition: border-color 140ms ease, transform 140ms ease, background 140ms ease;
}
.chatbot-quick-actions button span { font-size: 15px; font-weight: 500; color: #bc4780; flex-shrink: 0; }
.chatbot-quick-actions button:hover:not(:disabled) {
  border-color: #e8a7c6;
  background: #fff2f8;
  transform: translateY(-1px);
}
.chatbot-message.is-assistant:not(.is-rich) .chatbot-bubble { padding-top: 13px; }
.chatbot-message { animation: chatbot-rise .32s cubic-bezier(.2,.8,.2,1) both; }
@keyframes chatbot-rise { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: translateY(0); } }
.chatbot-message.is-rich { align-items: flex-start; }
.chatbot-message.is-rich .chatbot-bubble {
  max-width: calc(100% - 44px);
  width: 100%;
  padding: 14px;
}
.chatbot-message.is-assistant .chatbot-bubble p { color: inherit; }
.chatbot-message.is-assistant .chatbot-bubble { border-color: #f1d4df; }
.chatbot-message.is-user .chatbot-bubble { box-shadow: 0 10px 20px rgba(203, 39, 105, .16); }
.chatbot-reply { font-size: 13px; line-height: 1.56; color: #553747; }
.chatbot-reply p { margin: 0 0 9px; }
.chatbot-reply p:last-child { margin-bottom: 0; }
.chatbot-reply ul { margin: 8px 0 0; padding-left: 18px; }
.chatbot-reply li + li { margin-top: 5px; }
.chatbot-reply-heading { font: 750 15px/1.4 var(--sans); margin: 10px 0 5px; color: #742448; }
.chatbot-reply-heading:first-child { margin-top: 0; }
.chatbot-fact-card {
  margin-top: 13px;
  padding: 12px 12px 11px;
  background: #fff7fa;
  border: 1px solid #f4dbe5;
  border-radius: 15px;
  color: #543040;
}
.chatbot-fact-heading { display: flex; align-items: center; gap: 9px; font-size: 12px; line-height: 1.35; margin-bottom: 10px; }
.chatbot-fact-heading strong { font-weight: 800; }
.chatbot-fact-icon {
  height: 26px;
  width: 26px;
  flex: 0 0 26px;
  display: grid;
  place-items: center;
  background: #ffe5ef;
  color: #ba285f;
  border-radius: 9px;
}
.chatbot-fact-icon svg { width: 16px; height: 16px; stroke: currentColor; fill: none; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; }
.chatbot-fact-card:first-of-type { margin-top: 12px; }
.chatbot-price-list { display: grid; }
.chatbot-price-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 9px;
  padding: 9px 0;
  border-bottom: 1px solid #efdce4;
}
.chatbot-price-row:first-child { padding-top: 4px; }
.chatbot-price-row:last-child { border-bottom: none; padding-bottom: 3px; }
.chatbot-price-name { display: flex; flex-direction: column; gap: 3px; font-size: 12px; font-weight: 750; line-height: 1.28; min-width: 0; }
.chatbot-price-name small { font-size: 10.5px; color: #896b78; font-weight: 450; }
.chatbot-price-value { font-size: 14px; font-weight: 800; color: #a71958; white-space: nowrap; font-variant-numeric: tabular-nums; }
.chatbot-price-value small { font-size: 10px; color: #896b78; font-weight: 500; }
.chatbot-fact-note { font-size: 10.5px; line-height: 1.45; color: #815f6e !important; margin-top: 9px !important; }
.chatbot-hours-list { display: grid; }
.chatbot-hours-list > div {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  padding: 8px 0;
  border-bottom: 1px solid #efdce4;
  font-size: 11.5px;
}
.chatbot-hours-list > div:first-child { padding-top: 3px; }
.chatbot-hours-list > div:last-child { border: none; padding-bottom: 2px; }
.chatbot-hours-list strong { text-align: right; color: #a51b58; font-size: 11.5px; white-space: nowrap; font-weight: 800; }
.chatbot-address { font-size: 12px; line-height: 1.55; font-weight: 650; margin: 0 !important; }
.chatbot-rich-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }
.chatbot-rich-actions .chatbot-rich-link, .chatbot-rich-actions .chatbot-retry {
  flex: 1 1 auto;
  display: inline-flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  min-height: 37px;
  padding: 9px 12px;
  border-radius: 11px;
  color: #fff !important;
  background: #c81060;
  border: 1px solid #c81060;
  font-size: 11.5px;
  font-weight: 800;
  text-decoration: none;
  transition: background 160ms ease, transform 160ms ease;
}
.chatbot-rich-actions .chatbot-rich-link:hover, .chatbot-rich-actions .chatbot-retry:hover { background: #a6094c; transform: translateY(-1px); }
.chatbot-rich-link span { font-size: 15px; font-weight: 400; }
.chatbot-followups { margin-top: 14px; padding-top: 12px; border-top: 1px solid #f2e4ea; }
.chatbot-followups > span { display: block; font-size: 9px; color: #927480; font-weight: 800; letter-spacing: .12em; margin-bottom: 8px; }
.chatbot-followups > div { display: flex; flex-wrap: wrap; gap: 6px; }
.chatbot-followups button {
  padding: 7px 9px;
  min-height: 31px;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-size: 10.5px;
  font-weight: 700;
  line-height: 1.25;
  color: #922450;
  border: 1px solid #f0cddc;
  background: #fffafd;
  border-radius: 999px;
  transition: background 160ms ease, border-color 160ms ease;
}
.chatbot-followups button span { color: #c35684; font-size: 12px; }
.chatbot-followups button:hover:not(:disabled) { background: #ffeef6; border-color: #e79dbc; }
.chatbot-followups button:disabled { opacity: .55; cursor: not-allowed; }
.chatbot-thinking { display: inline-flex; align-items: center; justify-content: flex-start; gap: 13px; min-width: 0; max-width: 100%; white-space: nowrap; }
.chatbot-thinking-label { font-size: 12px; line-height: 1.35; font-weight: 750; white-space: nowrap; color: #943454; }
.chatbot-thinking-ellipsis { letter-spacing: 2px; }
.chatbot-thinking-detail { margin-top: 5px !important; color: #95717e !important; font-size: 10.5px; }
.chatbot-typing { gap: 5px; flex-shrink: 0; }
.chatbot-typing span { background: #d55e98; width: 7px; height: 7px; }
.chatbot-thinking-active .chatbot-live-dot { animation: chatbot-live-pulse 1.45s ease-in-out infinite; }
@keyframes chatbot-live-pulse { 0%, 100% { box-shadow: 0 0 0 5px rgba(34, 181, 115, .10); } 50% { box-shadow: 0 0 0 8px rgba(34, 181, 115, .02); } }
.chatbot-form {
  grid-template-columns: minmax(0, 1fr) 48px;
  gap: 8px;
  padding-top: 13px;
  border-top: 1px solid #f5e5eb;
  background: #fff;
}
.chatbot-input { border-radius: 15px; background: #fffafc; }
.chatbot-send {
  padding: 0;
  min-width: 48px;
  width: 48px;
  height: 48px;
  border-radius: 15px;
  display: grid;
  place-items: center;
  transition: transform 140ms ease, background 140ms ease;
}
.chatbot-send:not(:disabled):hover { transform: translateY(-1px); background: #a8094e; }
.chatbot-send svg { width: 21px; height: 21px; stroke: currentColor; stroke-width: 1.7; fill: none; stroke-linejoin: round; stroke-linecap: round; }
.chatbot-note { background: #fff; padding-top: 0; padding-bottom: 13px; }
@media (max-width: 560px) {
  .chatbot-message.is-rich .chatbot-bubble { max-width: calc(100% - 41px); padding: 11px; }
  .chatbot-price-row { gap: 6px; }
  .chatbot-price-name { font-size: 11.5px; }
  .chatbot-price-value { font-size: 13px; }
  .chatbot-form { grid-template-columns: minmax(0, 1fr) 46px; }
  .chatbot-send { width: 46px; min-width: 46px; height: 46px; }
}
@media (max-width: 340px) {
  .chatbot-quick-actions { grid-template-columns: 1fr; }
  .chatbot-hours-list > div { flex-direction: column; gap: 2px; }
  .chatbot-hours-list strong { text-align: left; }
}
@media (prefers-reduced-motion: reduce) {
  .chatbot-message, .chatbot-live-dot, .chatbot-typing span { animation: none !important; }
}

/* ── Final chat refinement: opening, avatars and concise thinking ── */
.chatbot-header {
  align-items: center;
  padding: 15px 17px 13px;
}
.chatbot-header-icon { width: 48px; height: 48px; flex-basis: 48px; }
.chatbot-branding { gap: 11px; }
.chatbot-eyebrow { font-size: 9.5px; letter-spacing: .10em; margin-bottom: 3px; }
.chatbot-header h2 { font-size: 23px; line-height: 1.12; }
.chatbot-status { margin-top: 5px; }
.chatbot-close { width: 36px; height: 36px; }
.chatbot-card { background: #fffdfd; }
.chatbot-content { background: linear-gradient(180deg, #fff9fb 0%, #ffffff 82%); }
.chatbot-message.is-user .chatbot-bubble p { color: #fff; }
.chatbot-welcome[hidden] { display: none !important; }
.chatbot-welcome { padding: 21px 18px 18px; }
.chatbot-welcome .chatbot-message { animation: none; }
.chatbot-welcome-message { width: 100%; align-items: flex-start; }
.chatbot-welcome .chatbot-bubble {
  flex: 1 1 auto;
  min-width: 0;
  max-width: calc(100% - 44px);
  padding: 14px 15px;
  background: #fff;
  border: 1px solid #f1d4df;
  border-radius: 7px 18px 18px 18px;
  font-size: 12.5px;
  line-height: 1.6;
}
.chatbot-welcome-hello { font-weight: 800; color: #552f43; margin-bottom: 4px !important; }
.chatbot-welcome-label {
  margin: 21px 0 11px;
  color: #9b416d;
  font-size: 9.5px;
  font-weight: 800;
  letter-spacing: .14em;
}
.chatbot-welcome .chatbot-quick-actions {
  padding: 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 9px;
}
.chatbot-welcome .chatbot-quick-actions button {
  border-radius: 14px;
  padding: 10px 11px;
  min-height: 49px;
  box-shadow: none;
  font-size: 11.5px;
}
.chatbot-message.is-assistant,
.chatbot-message.is-assistant.is-rich { align-items: flex-start; }
.chatbot-message.is-assistant .chatbot-avatar { align-self: flex-start; margin-top: 2px; }
.chatbot-message.is-assistant .chatbot-bubble {
  min-width: 0;
  border-top-left-radius: 7px;
  border-bottom-left-radius: 19px;
}
.chatbot-message.is-rich .chatbot-bubble { flex: 1 1 auto; width: auto; }
.chatbot-message.is-assistant.is-thinking .chatbot-bubble {
  flex: 0 1 auto;
  max-width: calc(100% - 45px);
  padding: 12px 15px;
}
.chatbot-thinking { display: flex; align-items: center; justify-content: flex-start; gap: 12px; white-space: nowrap; min-width: 0; max-width: 100%; }
.chatbot-thinking-label { display: inline-block; flex-shrink: 0; word-break: keep-all; overflow-wrap: normal; }
.chatbot-typing { display: inline-flex; align-items: center; flex: 0 0 auto; gap: 5px; }
.chatbot-typing span { flex: 0 0 7px; }
.chatbot-messages { padding-top: 16px; }
.chatbot-note { display: none; }
@media (max-width: 560px) {
  .chatbot-header { padding: 13px 14px 12px; }
  .chatbot-header-icon { width: 46px; height: 46px; flex-basis: 46px; }
  .chatbot-header h2 { font-size: 21px; }
  .chatbot-welcome { padding: 18px 14px 16px; }
  .chatbot-welcome .chatbot-quick-actions { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .chatbot-welcome .chatbot-quick-actions button { font-size: 11px; }
}
@media (max-width: 340px) {
  .chatbot-welcome .chatbot-quick-actions { grid-template-columns: 1fr; }
}
@media (prefers-reduced-motion: reduce) {
  .chatbot-message, .chatbot-typing span { animation: none !important; }
}

/* ── Welcome message · prompt choices live directly below the greeting ── */
.chatbot-welcome { padding: 18px 17px 21px; }
.chatbot-welcome-message {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  width: 100%;
}
.chatbot-welcome-body {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  min-width: 0;
  flex: 1 1 0%;
  gap: 13px;
}
.chatbot-welcome .chatbot-welcome-body .chatbot-bubble {
  flex: 0 0 auto;
  width: 100%;
  max-width: none;
  min-width: 0;
  padding: 14px 16px;
  box-shadow: 0 10px 25px rgba(128, 60, 90, .045);
}
.chatbot-welcome .chatbot-quick-actions {
  padding: 0;
  margin: 0;
  width: 100%;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 9px;
}
.chatbot-welcome .chatbot-quick-actions button {
  min-height: 54px;
  padding: 10px 11px;
  border: 1px solid #f0d2de;
  border-radius: 17px;
  background: #fff;
  color: #93315d;
  font-size: 11px;
  line-height: 1.35;
  font-weight: 720;
  text-align: left;
  box-shadow: 0 4px 14px rgba(117, 48, 80, .025);
}
.chatbot-welcome .chatbot-quick-actions button span {
  font-size: 15px;
  flex-shrink: 0;
}
.chatbot-welcome .chatbot-quick-actions button:focus-visible {
  outline: 2px solid #ca3276;
  outline-offset: 3px;
}

/* Three-dot typing wave — real CSS animation; no GIFs or image frames.
   Each dot has the same keyframes but a different negative delay. */
.chatbot-message.is-thinking .chatbot-bubble {
  display: inline-flex;
  justify-content: center;
  align-items: center;
  width: 92px;
  min-height: 56px;
  padding: 14px 18px;
  border-radius: 8px 20px 20px 20px;
}
.chatbot-message.is-thinking .chatbot-thinking,
.chatbot-message.is-thinking .chatbot-typing {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  gap: 8px;
}
.chatbot-message.is-thinking .chatbot-typing {
  min-height: 26px;
  overflow: visible;
  padding: 0;
}
.chatbot-message.is-thinking .chatbot-typing > span {
  display: block;
  width: 9px;
  height: 9px;
  flex: 0 0 9px;
  border-radius: 50%;
  background: #d0146d;
  box-shadow: 0 3px 7px rgba(208, 20, 109, .19);
  transform-origin: 50% 75%;
  animation: ync-thinking-wave 1.05s cubic-bezier(.42, 0, .28, 1) infinite both;
  will-change: transform;
}
/* Negative delays give a visible wave right from the first frame. */
.chatbot-message.is-thinking .chatbot-typing > span:nth-child(1) { animation-delay: -.35s; }
.chatbot-message.is-thinking .chatbot-typing > span:nth-child(2) { animation-delay: -.175s; }
.chatbot-message.is-thinking .chatbot-typing > span:nth-child(3) { animation-delay: 0s; }
@keyframes ync-thinking-wave {
  0%, 65%, 100% { transform: translateY(3px) scale(.86); opacity: .65; }
  30% { transform: translateY(-13px) scale(1.07); opacity: 1; }
  49% { transform: translateY(2px) scale(.95); opacity: .86; }
}
@media (max-width: 560px) {
  .chatbot-welcome { padding: 17px 13px 18px; }
  .chatbot-welcome-body { gap: 11px; }
  .chatbot-welcome .chatbot-quick-actions { gap: 8px; }
  .chatbot-welcome .chatbot-quick-actions button { padding: 9px; min-height: 57px; font-size: 10.5px; }
}
@media (max-width: 340px) {
  .chatbot-welcome .chatbot-quick-actions { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 6px; }
  .chatbot-welcome-message { gap: 7px; }
  .chatbot-welcome .chatbot-quick-actions button { padding: 8px; font-size: 10px; gap: 4px; }
}
@media (prefers-reduced-motion: reduce) {
  .chatbot-thinking .chatbot-typing span,
  .chatbot-message.is-thinking .chatbot-typing > span {
    animation: none !important;
    transform: none;
    opacity: 1;
    will-change: auto;
  }
}